Privacy Policy
Your trust is our most valuable asset. This policy outlines how 1ASET (Paanya Empire Private Limited) collects, safeguards, and manages your personal and investment data.
1. Overview & Corporate Entity
This Privacy Policy applies to the website https://1aset.com and all related subdomains, mobile web experiences, and communications (collectively referred to as the “Platform”).
The Platform is owned and operated by Paanya Empire Private Limited (“1ASET”, “we”, “us”, or “our”), a private limited company registered under the Companies Act, 2013, with its operational presence in Bengaluru, Karnataka, India.
We are committed to respecting your privacy and protecting personal data in full compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and applicable real estate disclosure standards under the Real Estate (Regulation and Development) Act, 2016 (RERA).
2. Information We Collect
We collect only the personal information reasonably necessary to deliver our real estate investment discovery, verification, and customer advisory services:
A. Directly Provided Contact & Profile Data
Full Name, Mobile Phone Number, Email Address, City of Residence, and Preferred Investment Location.
B. Real Estate & Investment Preferences
Specific project interest (e.g., Vedha Bhoomi, plots, farmland, villas), budget bracket, estimated holding period, and financing preferences submitted via our inquiry forms or investment calculators.
C. Identity Verification & Security Data
Timestamped One-Time Password (OTP) verification records delivered via WhatsApp or SMS to prevent spam submissions and ensure legitimate lead registration.
D. Automated Device & Browsing Data
IP address, browser type and version, operating system, referring URL, pages visited, duration of visit, and interaction telemetry collected through analytics and performance monitoring cookies.
3. How Information is Collected
We collect information through the following touchpoints:
- Online Enquiry Forms: When you request project brochures, schedule an in-person site visit, or express interest in a listed land or residential parcel.
- Interactive Tools: When you use our Compound Growth Calculator or Acquisition Cost Estimator.
- Direct Communications: When you contact our advisory team via phone, email, WhatsApp, or through our customer support channels.
- Marketing Campaigns: When you engage with our verified digital marketing advertisements on Google Search or Meta platforms (Instagram/Facebook).
4. Purpose & Lawful Processing
We process your data exclusively for legitimate business purposes under your explicit consent:
5. WhatsApp & OTP Verification
To eliminate spam, safeguard property inventory, and verify investor intent, 1ASET uses an **OTP-verified submission workflow**:
Consent to Receive Communications
By clicking “Send OTP” or requesting project details on 1Aset.com, you explicitly authorize Paanya Empire Pvt. Ltd. and its authorized real estate representatives to contact you via WhatsApp, SMS, phone calls, and email, notwithstanding any registration on the National Do Not Call (NDNC) registry.
You may opt out of promotional messages at any time by replying “STOP” to our WhatsApp message or by emailing our compliance desk at invest@1aset.com. Transactional messages (such as OTP codes or site visit booking passes) will remain operational for ongoing requests.
6. Data Sharing & Third Parties
We Never Sell Your Data
1ASET does not sell, rent, or trade investor contact lists or financial criteria to third-party telemarketers or external broker syndicates under any circumstances.
We share data strictly with trusted service infrastructure partners:
- CRM & Sales Orchestration: Secure customer relationship platforms (e.g., NeoDove CRM) to assign and log advisory conversations.
- Communication Gateways: Meta WhatsApp Business Cloud API for OTP and transactional document delivery.
- Hosting & Storage: Secure enterprise hosting providers (Vercel, Railway, MongoDB Atlas AWS ap-south-1).
- Statutory Authorities: When required by lawful judicial orders, government regulatory bodies, or RERA authority mandates.
7. Storage & Security Measures
We implement robust technical and operational security controls to protect your information against unauthorized access, loss, or misuse:
- End-to-end 256-bit TLS/SSL transport encryption across all domains.
- Role-based access controls with multi-factor authentication for administrative staff.
- Database encryption-at-rest within Indian data centers (AWS Mumbai).
- Continuous vulnerability scanning and automated API rate-limiting to prevent brute-force attacks.
8. Your Rights (DPDP Act 2023)
Under India's Digital Personal Data Protection Act (DPDP Act, 2023), you possess the following rights regarding your personal information:
Right of Access & Correction: You may request a summary of your stored data and request correction of inaccurate records.
Right to Erasure (“Right to be Forgotten”): You may request complete deletion of your contact records from our active databases, subject to legal retention constraints.
Right to Withdraw Consent: You have the right to revoke consent for ongoing marketing and promotional messaging at any moment.
To exercise any of these rights, email your request to invest@1aset.com. We will respond within 7 business days.
10. Grievance Redressal & Contact Desk
In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023, the details of the designated Grievance Officer are provided below:
Grievance & Compliance Officer
Paanya Empire Private Limited (1ASET)
Email: invest@1aset.com / advisory@1aset.com
Operating City: Bengaluru, Karnataka, India